Frequently Asked Questions

Everything you need to know about our handcrafted products, shipping, and returns.

Orders & Shipping

How long does shipping take? expand_more

Standard shipping typically takes 5-7 business days within the continental US. Handcrafted items may occasionally require an additional 2-3 days for preparation. You will receive a tracking number via email once your order has been dispatched.

Do you ship internationally? expand_more

Yes, we offer international shipping to over 50 countries. Shipping rates and delivery times vary by location. Please note that international orders may be subject to local customs duties and taxes upon arrival.

Returns & Exchanges

What is your return policy? expand_more

We accept returns within 14 days of receipt. Items must be unworn, unwashed, and in their original packaging with all tags attached. Please note that custom-made pieces and items purchased during "Final Sale" events are non-returnable.

How do I start an exchange? expand_more

To initiate an exchange, please visit our online portal and enter your order number. We offer free exchanges for size variations on all standard collection items, subject to availability.

Product & Care

How should I care for my cotton garments? expand_more

We recommend hand washing or machine washing on a gentle cycle with cold water and a mild detergent. To preserve the natural fibers and dyes, please avoid bleach and tumble dry on low or line dry in the shade.

What is a block print? expand_more

Block printing is an ancient artisanal technique where patterns are hand-carved into wooden blocks, dipped in dye, and stamped onto fabric by hand. This process creates unique variations and a depth of texture that cannot be replicated by machines.

Sizing

How do I find my size? expand_more

Please refer to the size chart available on every product page. Our silhouettes generally follow an intentional, relaxed fit. If you are between sizes, we recommend sizing down for a more structured look or sizing up for a fluid, editorial drape.

Still have questions?

Our concierge team is available Monday – Friday to assist you.

Contact our team

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